FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How to proceed an order for each product?

First, pls send us an enquiry to let us know your requirements(important);
Second, we will send you complete quote including shipping cost;
Third, confirm order and send payment/deposit;
Four, we will arrange production or deliver goods after receiving bank receipt.

What's the product quality certificates you can provide?

GMP, ISO22000, HACCP, BRC,KOSHER, MUI HALAL, ISO9001,ISO14001 and Third Party Test Report, such as SGS or BV.

Are you professional on the export logistic service and documents legalization?

A.More than 10years, with full experience of the logistic & after sales service.
B.Familiar and experience of certicate legalization: CCPIT/Embassy legalization, and pre-shipment inspection Certificate. COC certificates, depends on the buyer request.

Can you provide samples?

We are able to provide the samples for pre-shipment quality approval , trial production and also support our partner to develop more business together.

What Brands & Package you can provide?

A.Original brand,Tianjia Brand and also OEM based on the customer request,
B.The packages can be small packages to 1kg/bag or 1kg/tin at buyer demand.

What's the Payment term?

T/T, L/C,D/P, Western Union, or through Alibaba Group

What's the Delivery Condition?

A.EXW, FOB, CIF,CFR CPT, CIP DDU or by DHL/FEDEX/TNT.
B.The shipment can be Mixed FCL, FCL, LCL or by Airline, Vessel and train transportation mode.

WANT TO WORK WITH US?